[Resolved] Yatra.com — Money deducted, ticket not booked

Rahul299

from Udaipur, Tripura

Oct 27, 2022

Website:

Yatra.com

I tried to book a ln air ticket from yatra.com for Kolkata to Agartala flight, money was deducted from account but ticket was not booked. Please help. The money was substantial for me

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Nov 28, 2022

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Oct 28, 2022

Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payments on our portal, please note we have forwarded the request to check the payment status and will get back to you with an update on the same communication thread within 48-72 working Hrs. Please note if the amount is charged to us the same will be refunded from our end. We appreciate your patience in this. Regards, Yatra Care

Verified Support

Oct 28, 2022

Yatra Online / YatraTrip.in Customer Care's response Hi. We are not able to trace any booking/transaction with the shared details. Kindly share the details as requested below.

Date of Transaction
Payment mode (Credit Card/Debit Card or net banking)
Bank Name
Amount Charged
Transaction reference provided by the bank
Email ID (Used while booking)

Regards
Yatra Care