[Resolved]  Yatra Online Pvt Ltd — Money deducted but transaction failed

Website:yatra.com

Hi Team,

While booking a ticket using UPI transaction
on 12/03/2021 around 19:16, the transaction failed but the money Rs.3295 got deducted from my account.
Could you please help me in the refund process ?

I have provided the screenshot for your reference .
Please let me know if you need any more details.

I provided the email id - amritpal.[protected]@gmail.com and phone number as [protected] while booking.

Thank you,
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Aug 9, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2021
Yatra Online / YatraTrip.in Customer Care's response
Hi, Greetings from Yatra.com! Your refund of INR 3295 has been processed from our end on 15 Mar 2021. Please note your bank may takes up to 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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