[Resolved] Yatra Online / Yatratrip.in — booking confirmation required | |||
I have booked tickets from Bangalore to Delhi charged me around Rs 2, 885. Payment was done through PayPal account, but not confirmed with yatra.com This is the second time, I am facing the issues...please help to provide me solution as quick as possible. I have enough of this ### everytime. I have always booked my tickets through you, being a loyal customer. This is how you treat ! You can give me refund, bm but actually that will not resolve the issue. I want to have same prices for the tickets after refund. I am not going to pay a single extra penny or will withdraw my account from you and also book it on social media to not use your services. 24 hrs is what I can wait maximum ! Was this information helpful? | |||
Mar 3, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jan 31, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! This is with reference to your concern regarding the payment. We really apologize the inconvenience caused to you, We request you to please share us your Registered email ID & contact number on [protected]@yatra.com, so that we can check the details and assist you accordingly. Regards, Yatra Care | |||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
We regret the inconvenience you have gone through. We would request you to kindly share your registered email ID, contact number, amount charged and Yatra booking reference number if any to enable us to assist you. You can also share the details with us at forums@yatra.com.
Regards,
Yatra Care