[Resolved]  Yatra Online / Yatratrip.in — Bus tickets

Address:Delhi

My bus journey booking from Durgapur to Kolkata on Shyamoli Paribahan failed but money deducted from my Freecharge account.

Date of booking: 26.1.21
Email: [protected]@gmail.com
Bank: Freecharge
Order I’d : 022601210068540152933965
Yatra booking I’d :[protected]
Amount:349
See attached Freecharge receipt
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 12, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2021
Yatra Online / YatraTrip.in Customer Care's response
Hi,

Greetings from Yatra.com!

We regret the inconvenience you have faced, kindly allow us time to go through the details and assist you, we will revert you. Request your patience in the interim.

Best Regards,
Yatra Care
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Yatra Online / YatraTrip.in
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    80%
    Complaints
    2576
    Pending
    348
    Resolved
    1922
    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
    View all Yatra Online / YatraTrip.in contact information