[Resolved] Yatra Online / Yatratrip.in — By bus ticket booking confirmation is pending

[Resolved] Yatra Online / Yatratrip.in — By bus ticket booking confirmation is pending

N Neha1970 from Hyderabad, Telangana Nov 27, 2021 Nov 28, 2021 This thread was updated on Nov 28, 2021

Dear yatra team I have tried booking yesterday for a bus journey from Goa to Hyderabad for my family members for 1st December 2021. The reference number given was[protected]. Not yet received any confirmation on my bus ticket booking. Need to take a call on my travel plans. Please revert back ASAP. Was this information helpful? No (0) Yes (0)
Dec 30, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 28, 2021 Yatra Online / YatraTrip.in Customer Care's response Dear Neha, Greetings from Yatra.com! We are sorry to hear about the issue you faced while making payments on our portal. We have received your query, kindly allow us time to go through the details and assist you. Request your patience in the interim. Regards Yatra Care Verified Support Nov 28, 2021 Yatra Online / YatraTrip.in Customer Care's response Dear Neha, Greetings from Yatra.com! Thank you for your patience. As checked your booking was not confirmed, hence a full refund of INR 2560.00 has been processed from our end on 28 NOV 2021. Please note if payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from a public sector bank, it will take up to 7 working days for the credit to reflect in your account. Thanks, Yatra Care
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