[Resolved] Yatra Online / Yatratrip.in — flight didn't booked but money got deducted | |
Tried to book a flight from pune to delhi. Money got deducted but no confirmation from the yatra team about the ticket. When payment is getting done no message was popped and page got hanged there but money was already deducted. I was not able to book different flight ticket because no message came for success and error for this booking. Email - [protected]@gmail.com Money deducted - 5914/- Kindly resolve this earliest. Was this information helpful? | |
Mar 7, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 02, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! This is with regards to your Yatra booking reference number[protected]. We would like to inform you that your refund of INR 5914.00 has been processed from our end on 02'Feb. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account. Regards, Yatra Care | |
 Add a Comment | |
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2576
Pending
348
Resolved
1922
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Post your Comment