[Resolved]  Yatra Online / Yatratrip.in — Hotel room cancellation No Refund

I've booked the hotel room and paid for the hotel to yatra. But the hotel said that they have no connection with Yatra and no rooms were not booked by yatra website and also no rooms were left to book. I mailed to yatra and they said that they initiated the refund. But still I haven't received any amount. There is no customer service.