[Resolved]  Yatra Online / Yatratrip.in — Refund and ticket confirmation failed

I've followed as per the instructions given by the yatra app but the ticket isn't confirmed which shows failed but the amount debited from my bank account which is ridiculous. Fraud people don't ever use this app very worst customer service. Why there is no phone support for train and bus tickets which is only available for flights. Even a food delivery app have phone support why should not u.???? Just remove bus and train booking from your app.
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Aug 8, 2021
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2021
Yatra Online / YatraTrip.in Customer Care's response
Hi, Greetings from Yatra.com! Regret the inconvenience caused. We request you to kindly share the email address used for the transaction and amount charged. We assure you of a quick connect and resolution. Thanks.
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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