[Resolved] Yatra Online / Yatratrip.in — Refund for Air ticket | |
I (Niketan Zode) booked a GOAIR flight from Yatra, Date of Booking - 17th May'21 Booking ref - LD9N7X Booking was cancelled by service provider itself(GoAIR) due to some operational issue. So i claimed for refund of full amount and so was accepted by GoAir agency as well. After speaking to GOAIR customer care, they informed that they have initiated 100% refund process. Since my booking is done from YATRA so i should be expecting refund via Yatra only. That's the process as informed by GOAIR I have tried calling Customer care Yatra but not able to contact. hence writing complain to get into notice and get refund of my cancelled booking. Was this information helpful? | |
Aug 12, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support May 25, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that at present we have not received the refund for your booking from the Airline yet. As per the shared screenshot the refund is under process from the Airlinen end. Once we have received the refund from the Airline, we would initiate the same from our end. Regards, Yatra Care
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