[Resolved] Yatra Online / Yatratrip.in — Refund not credited | |||
I have booked a ticket as per attached screenshot details and that ticket was cancelled by the operator due to bad weather conditions and inform me your amount will be credited within one week. But it did not happen, then i wrote the complaint mail to yatra regarding this, they said we will take your complaint under this reference no, but still now there is no response from their side regarding payment advice and even no response mail too. Here is attached as screen shots for your reference, thanks and looking forward to hearing from you. Was this information helpful? | |||
Aug 6, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Apr 10, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded your concern to the respective vendor to check the refund status and would update you once we have received the update from them. Request your patience in the interim. Regards, Yatra Care
Verified Support Apr 10, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that at present we have not received the refund of your booking from the vendor. Further, we have forwarded your concern to the respective vendor to check the refund status and would update you once we have received the update from them. Request your patience in the interim. Regards, Yatra Care
Verified Support Apr 13, 2021 Yatra Online / YatraTrip.in Customer Care's response Sure
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