Yatra Online / Yatratrip.in — Refund of my unbooked flight

I was booking a flight on yatra.com today on 19th december 2021. After completion of transaction for my goa to ahmedabad flight of go first flight no g8-914 20:40 to 22:15 an amount of rs. 5593.00 was deducted from my icici bank account, however no flight was booked. I did not receive any confirmation email or any sms with pnr for my flight booking. After hours of finding out a customer care number for yatra.com i could not find any. It's regrettable that a website doing flight bookings can be allowed to function without a basic customer care support. I tried to email them about the issue but only received a automated response which was of no help. I would like to file a official police complaint for this fraudulent transaction and a this corrupt practice of yatra.com.

This malpractice of functioning without any customer care number and without any check on your diserve needs to be called out.
Regards
Aniket seth,
Advocate,
[protected]
[protected]@gmail.com.