[Resolved] Yatra Online / Yatratrip.in — Refund request of PNR No.: - D68STP for Rajan Patel | |||
Dear Sir, This is with reference to my flight cancelation (PNR-D68STP) refund from yatra.com. I mailed many of the time for refund but did not get proper response from their end. Kunal Bariya (Team Leader) - SME Operations from Yatra.com has mailed me that refund has processed and It has already credited to my account but till now I have not get my money back. I had shared my Bank statement to Yarta support team to check that refund has not credited yet. Hence I consult with my SBI Bank for refund but they said refund has not get process from Yarta end, so did not received any amount in such period. So Again I mail Yarta team for above concern but they have done any thing for this matter. I request to you, Kindly look into the matter and refund my amount as soon as possible. Otherwise I will make an Legal action against the Yatra company in Consumer Court. With Regards Rajan Patel Was this information helpful? | |||
Nov 21, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 18, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! Thank you for the details. We will have this checked and will get in touch with you via call or email at the earliest possible time to sort this. We appreciate your patience in this. Regards Yatra Care Verified Support Oct 19, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! Your refund of INR-(4913.00) was processed from our end on 13 JAN 2021 under bank reference number “ RRN: 74056631020003501187777”. We would request you to contact the grievance cell of your Bank through which the payment was done to Yatra.com. Please provide them with the above-mentioned number to check the refund status. In case Bank confirms that the payment has not been received or the refund is not processed from Yatra.com, We would request you to please share the written communication with us to take it forward with the bank. Best Regards, Yatra Care | |||
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