Yatra Online / Yatratrip.in — Yatra interaction id YA:29045816,denying refund | |
As agreed by yatra that full refund from cok to del at the time of booking Your behaviour is not acceptable Now yatra will give full refund for cok to del Or I will file petition in concern You r cheating to me .you r floating unnecessary mails Helo yatra, I want ful refund, al issues will be leaved to u Wen u will pay the refund, I cannot ask u again . Yatra is not refund, yatra will face the consequences Its my last mail Call me for refund @[protected] 1/) my booking time yatra shows full refund 2) why cancellations time, policy was not confirmed 3) policy confirmation is ur duty 4) you call me and settled the money, unnecessary do not float mail 5) r u cheating customer money 6/ once I paid cancellation policies premium, then it is ur duty After premium paid, denying compensation refund is crime Same message will be published in public newspaper, I have rights to do this Was this information helpful? | |
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 24, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We have received your query, kindly allow us time to go through the details and assist you. Request your patience in the interim. Regards Yatra Care Verified Support Oct 25, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would want to inform you that your refund against the flight booking of INR 863.00 was processed from our end, along with the cancelation protection amount of INR 659.00 as it was not confirmed. Please note the total refund amount was INR 1522/- processed in the same mode of payment used at the time of booking. Regards Yatra Care Verified Support Oct 27, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We regret the inconvenience you have faced. Kindly allow us time to go through the details and assist you. Request your patience in the interim. Regards, Yatra Care
Verified Support Oct 28, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would request you to kindly make the payment of INR 659 on the below link and we will try to manually issue the Liberty Insurance policy and update you accordingly. Once you make the payment, kindly let us know.https://secure.yatra.com/sapg/checkout/panel/paymentPanel.htm Verified Support Oct 29, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that the Premium amount of INR 659 was already processed from our end on 14 Oct 2021. Regards, Yatra Care
Verified Support Nov 11, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we tried to connect with you on your registered number however there was no response. We would request you to kindly confirm the amount which you had claimed with the Liberty Insurance and also share your availability to connect with you on call. Regards, Yatra Care
Verified Support Nov 19, 2021 Yatra Online / YatraTrip.in Customer Care's response Hi, Greetings from Yatra.com! We would like to inform you that we have forwarded the request to initiate the refund of INR 2000 for your booking. Please note Yatra takes 24-48 hours to process the refund. Further, your bank may takes 5-7 working days for the credit to reflect in your account. Regards, Yatra Care
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