[Resolved]  Yatra Online / Yatratrip.in — agitating behaviour from yatra

Address:

New Delhi, Delhi, 110092

This is regarding my booking
[protected] is my phone number.
Yh4172926 is my reference code.
I am writing this to you with utter dissappointment.
Yatra has been the my worst experience till yet and i wonder if i will prefer it again in my life.
I have been trying to connect with my tour representative since last 5 days. She has not been picking up my calls through customer care helpline, they say that they are transferring the call but nobody picks.
She does not respond to my mails at all and she writes a mail to me saying that she coudn’t connect which is extreme lie.

Mr. Akash who was very active on calls before i paid, but now he doesn’t pick any calls neither he replies on whatsapp.
Ms shivani sharma (My tour representative) does not bother at all to even respond to thousands of mails and calls.
I am not interested at all in getting served by yatra after this, i want my money back in my account.
I am going to share this on all social media sites as well.