[Resolved]  Yatra Online / Yatratrip.in — amount got debited but flight not booked

Hi team,

While booking a ticket today (16th feb, 2020) from bangalore to varanasi, amount got debited from my scb bank account but tickets did not get generated. Could you please help me out, immediately.

I want to book another ticket immediately, i am waiting for the refund or the update status.

Is there any any timeline with in which it will be resolved, really pissed by the services provided by yatra, no response from the them. Please try to resolve this complaint on priority as i have to book another ticket, could you please fasten the process.