[Resolved] Yatra Online / Yatratrip.in — booking reference number[protected] | |||||
I have booking monument ticket Taj Mahal, Agra of 3 tickets price of Rs 135 via debit card on 25th October 2018, but ticket not booked. After some time I receive a email from [protected]@yatra.com that " Sorry! Your Monument Booking failed and booking reference number[protected]. So I request you please release the refund amount as soon as possible. Was this information helpful? | |||||
Dec 9, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 23, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Tapan, Regret the inconvenience caused which you have gone through! We have received your query and would respond you at the earliest. Request your patience in the interim. Regards Yatra Care Verified Support Oct 24, 2018 Yatra Online / YatraTrip.in Customer Care's response Hi Tapan, Thank you for your patience! Would like to inform you that as we have checked your refund will be initiated within 2 days from here and will be reflected into your bank account within a week. Hence, we would request you to kindly wait as per the given time, you will receive your amount soon. For any further assistance feel free to connect with us again. Regards Yatra Care Verified Support Nov 02, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Tapan, Greeting from Yatra.com! We regret the inconvenience caused to you. We have received your query and will update you accordingly. Regards Yatra Care. Verified Support Nov 05, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Tapan, Greeting from Yatra.com! We regret the delay in response. As checked refund of INR 135.00 has been initiated from our end in the same mode of payment. Regards Yatra Care. Nov 08, 2018 Updated by Tapan2018 I cross check my bank account statement that I didn't receive any refund amount of rs 135.I send my bank statement to you. Please send the refund amount as soon as possible. Please take necessary action.    Verified Support Nov 08, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Tapan, We regret for the inconvenience caused to you! We regret the inconvenience caused to you. We have received your query and will update you accordingly. Regards Yatra Care. | |||||
 4 Comments | |||||
Comments
I didn't get the refund amount to my account yet. So can you clear me when I get the refund amount.
Reply
I cross check my bank account statement that I didn't receive any refund amount of rs 135.
Can you please share the email address which I send the bank statement to you.
Please take necessary action.
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Can you please share the email address which I send the bank statement to you.
Please take necessary action.
Any update on this?
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