[Resolved]  Yatra Online / Yatratrip.in — booking ya11097418: booking amount taken, no vouchers, no response so far

Address:	Chennai, Tamil Nadu
Website:	Www.yatra.com

We have made a booking for thailand tour with family on 3/apr, well in advance to avoid last minute hassles.
Till now, we havent even received bookkng vouchers, despite multiple followup calls and mails. The agent handling our booking is never reachable on her extension and extremely rude if we manage to reach her. Her manager herself was never reachable. We were always told she is not at her desk. Fed up with delay, we ourselves got our visas done.
All we need now is our booking vouchers, pickup drop details, tour operator details etc. Consideribg our trip is day after tomorrow and it is nearly end of day today, i am not sure if we will receive anything at all. My call has been disconnected 3 times today in the middle of conversation.
Not everone can afford an international trip.. We have planned so much for this, from taking leaves at work, sacrificed so many things to create a wonderful memory for our kid. Yatra completely ruined all our plans and happiness. We are now extremely stressed and nervous of all the money we lost and no response from yatra yet; not to forget a ruined holiday.
Yatra, this is not fair business, this is fraud and emotionally draining and distraut. Extremely disappointed. I will make sure no one i know remotely will ever use yatra.