[Resolved] Yatra Online / Yatratrip.in

[Resolved] Yatra Online / Yatratrip.in — cancellation of ticket

P Pshahi

Hi! Recently i booked a air india ticket through yatra, within minutes of making the payment, i trying to cancel it but i m not able to do it. I had booked 2 tickets n as per rule they have to refund my 100% charges. M currently in uk and i am not able to contact the customer support through mail or fone, as they r not responding to it. Very frustrating n irresponsible of yatra team. Was this information helpful? No (0) Yes (0)
Oct 26, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Would request you to please share your Yatra booking reference number and your registered e mail address so that our team can assist you further. Thanks, Yatra Care! Sep 19, 2017 Updated by Pshahi Reference number[protected] Verified Support Sep 21, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Priyanka, Thanks for the acknowledgment! We have checked you were in contact with our call center team and they have responded properly regarding your cancellation and refund and it has been processed successfully as well. Hope your query has been resolved. Hence, we are changing this post to resolved. For further assistance feel free to write us or call us on our call center no.[protected]. Thanks, Yatra Care. Sep 23, 2017 Updated by Pshahi Won't recommend yatra to anyone for sure.
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