[Resolved] Yatra Online / Yatratrip.in — change my booking dates or cancel booking and return sufficient amount | |||
Dear sir, My name is pinky bhalla. I booked my holiday package with you company. Delhi to bankong & my id - yh5129687. Bt some personal reasons i couldn't go. I want to change my dates or cancel the booking Bt your representative not talk with me and apso do some fake promises with us. Pks help me & solve the problem. They are also not return my money. Was this information helpful? | |||
Sep 23, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 14, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Pinky. Greeting from Yatra.com! Thank you for sharing your details. We would like to inform you that in case of cancellation the initial paid amount is non-refundable. Regarding date change kindly allow us time to go through the query and assist you. Request you to kindly allow us 24-48 Hrs. Request your patience in the interim. Best Regards, Yatra Care Verified Support Aug 18, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Pinky. Greeting from Yatra.com! As per records, our team was in contact with you and as per the discussion we are in contact with our respective team regarding date amendment and will update you on priority. Regards Yatra Care | |||
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