[Resolved] Yatra Online / Yatratrip.in — charged twice for the same flight | |
I tried booking a flight via yatra.com and the payment gateway failed the first time. I sredid the payment and it was successful. However, after a while i got the message for deduction for both the payment attempts. I contacted the help center but they said that they have received the payment just once. Yatra, please rectify your flawed payment gateway and refund my 5, 505 amount. Was this information helpful? | |
Feb 4, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Dec 29, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! This is with reference to your concern regarding the payment deduction. We regret the inconvenience caused to you. We have cross checked the details once again with our team and found that only one payment we have received. Your second payment not charged to us. Kindly connect with your respective bank to get more clarity on this. Regards, Yatra Care | |
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