[Resolved] Yatra Online / Yatratrip.in — complain number 1828019

Sonal Sahni

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	Yatra.com

Hi team

This is regarding complain posted against yatra. Yatra team has not test provided any vouchers and again their agent is not responding. I am sorry that i have to use this medium to contact yatra team as the response is really slow from their end. Uptill know the vouchers and travel plan should have been shared, but there is no response.

I request you to please provide me the requested details asap

Thanks
Sonal

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Feb 20, 2018

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Jan 11, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Sonal,

We regret for the inconvenience caused to you!

Would request you to kindly share the Yatra booking reference number to enable us to assist you.

Thanks
Yatra Care

Verified Support

Jan 14, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Sonal,

Greetings from Yatra.com!

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care

Verified Support

Jan 18, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Sonal,

Greetings from Yatra.com!

We would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care

Verified Support

Jan 20, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Sonal,

Greetings from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care