[Resolved] Yatra Online / Yatratrip.in — customized chardham yatra | |||
I have made full payment on 25-apr-2018 for chardham trip starting from 21 may 2018. I was trying to reach them either over phone or over email but not successful for many days. But not successful. New agent from yatra.com anupam desai contacted me about my trip and said he is working on my hotel and vehicle booking on behalf of yatra.com. Unfortunately due to medical emergency i have to cancel my trip. Since it is customized trip, my booking is not shown in my login in yatra.com site. I am struggling hard to reach them since 1 week. Travel agent mentioned that he cannot take cancellation/modification request and said i need to contact yatra.com. I don't know what to do now, desperate on raising complaint. Was this information helpful? | |||
Jun 23, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support May 11, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Would request you to please elaborate your concern along with your Yatra booking reference number and your registered e mail address so that our team can assist you further. Thanks, Yatra Care ! Verified Support May 14, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns. Regards Yatra Care Verified Support May 18, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! We would like to remind you to share the required details. This will enable us to assist you in resolving your concerns. Regards Yatra Care Verified Support May 21, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards Yatra Care | |||
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