[Resolved] Yatra Online / Yatratrip.in — Disappointed in yatra: rude and fraud employees | |||||
I have booked a package where i am misguided and provided wrong flight details and when i ask for solution not only the sales executive but your product manager PRIYANKA SINGH literally shouted on me without even understanding my problem and keep blabbering about her work-ex, how she designed product and not even make a effort to understand actual problem. Being a customer i expect yatra provide me lifetime experience, yes i got lifetime experience but a negative one because she literally harassed me, wherein my life nobody has spoken me like that.This may sound rubbish but person with higher powers should be down to earth and understand ground level problems.Is everything about money for you guys then why do you claim yatra is service oriented or customer oriented firm. My first and worst experience from Yatra, after this I expect at least anyone to understand my request and provide me a solution and take strict actions against your product manager. Regards Nehal Was this information helpful? | |||||
Aug 8, 2021 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
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1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. Would request you to please share your Yatra reference number or contact details and we will be happy to assist you.
Should you require any further assistance, please call us on[protected] alternatively write on [protected]@yatra.com.
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