[Resolved] Yatra Online / Yatratrip.in — flight booking failed | |
Date of Booking: 10 - Jun - 2019 I tried to book a ticket on flight Air India AI - 933, from Delhi to Kochi for 9th of July, departing at 5.10am. I used netbankng with my federal bank account for payment. An amount of Rs. 5258 got deducted, but my ticket did not get booked. The page showed session expired after i made payment. Please let me know the status, and when the amount will be refunded in case ticket is not booked. Was this information helpful? | |
Jul 14, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 11, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Anjali, Greetings from Yatra.com! We regret the inconvenience you have gone through. We would request you to kindly share your contact number, registered email ID and Yatra booking reference number if any to enable us to assist you. You can also share the above details with us at [protected]@yatra.com. Regards, Yatra Care | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
80%
Complaints
2576
Pending
348
Resolved
1922
+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
I have mailed the requested details to [protected]@yatra.com