[Resolved]  Yatra Online / Yatratrip.in — gujarat tour

Address:	248001
Website:	yatra.com

We toured with yatra.com from 4th feb to 9th feb ref no, YH3857640.THey charged Rs.50.000.but didn.t provide the service as they promised .It was difficult to contact the agent after giving advan ce .not picking up phone or giving reply to our querries.That time only we decided not to go in their package but our Rs 9000. would not be refunded (agent name Rahul in gurugram office)so we paid rest of the money. They told us their services r good, hotels r 3 to 4 star buton the contrary all were budgeted hotels. Breakfast except in one was horrible. Secondly, itinerary was wrong. It didn, t show the places mentioned by them, it seems they had no idea of time and distance, most of the time we were in taxi as if we were paying for taxi riding. What for we should pay them? They should refund our money. We r senior citizens and booked package for enjoyment and relaxation.On every step we felt u charged exorbitantly with hardly thinking of comfort and satisfaction .We want to talk to u but how . our phone no is[protected].