[Resolved]  Yatra Online / Yatratrip.in — holiday destination

Website:

www.yatra.com

Hope you are doing great. We want to change our destination as you guys knew that mount agung volcano eruption. We do not want to take any risk because after 31st december we cant reschedule our trip plan. Last year also we booked kerala trip we faced problem and our trip was spoiled but this time we cant take any risk. We are ok with any other destination with same flight.
Also we had a discussion with airasia they suggested to cancel our flight and transfer our amount to airasia account. They will credit our amount in airasia account. But just because of yatra we are not able to do it.

I have been with airasia for 1 hour and they said the yatra agent has locked till 10th dec and that’s why they cant reverse. Inderdeep was the agent.

We just want safe trip that’s all. My friends and family suggesting not to go to bali. I dnt know why yatra agent have locked the flight. We wanted to go to bali but not like this way. We just wanted a new package asap so that we can get it done during same period. Because after 31st december we cant go for any holiday because company will not allow any leave and already we invest 75000 and if we dnt pay rest of the amount by 3rd dec they will not return any amount.

Can you guys help on this case. Unfortunately we have to travel through airasia but still there are many destinations and tickets left but i don’t think if we wait till 10th and then come to know that bali is still unsafe we wont be able to book a new vacation this year and it will be total loss rs.150000. However yatra can easily change our destination but they are not doing it.