[Resolved] Yatra Online / Yatratrip.in — holiday package | |||
I opted for andaman package from yatra in march'2018 Initially package stated and what actually happened Expected : non-stop flight from mumbai to andaman Actual: 1 stop flight provided from mumbai to andaman via. Chennai Issue: go air cancelled these flight and as i understand this is happening since long still yatra continued with go air airlines. They should opt from more reliable airline. This actually made my family suffered unnecessarily as we are travelling with kid. Expected: xylo or similar suv to be shared with one more family only Actual: tempo traveller shared amog 6 more couple Issue: always kept on waiting for rest of the couple to get in to move for any destination, which is very irritating, Even after requesting no one addressed this issue Expected: complete ac transportation Actual: provided non-ac vehicle in havelock island. Issue: it is getting too hot in the tempo traveller always which spoiled the mood pf vacation. Driver's behaviour is extremely bad with all o[censored]s. Expected: crusie from prot blair to havelock island should be gold mckruzz Actual:crusie provided to us norma mckruzz and make us wait extra time on port. Over all yatra not orgainzed this trip properly. Messed it many places. Also, not bother to inform that only airtel and vodafone provider service available. All yatra advisor available in andaman is of no help. Extremely bad experience with yatra, i would like to get my money refunded asap, Customer service is damn poor. Was this information helpful? | |||
May 14, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Apr 03, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Meenali, We regret for the inconvenience caused to you! We would request you to kindly share the Yatra booking reference number to enable us to assist you. Regards Yatra Care Verified Support Apr 06, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Meenali, Greetings from Yatra.com! We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns. Regards Yatra Care Verified Support Apr 10, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Meenali, Greetings from Yatra.com! We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns. Regards Yatra Care Verified Support Apr 13, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Meenali, Greetings from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards Yatra Care | |||
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