[Resolved]  Yatra Online / Yatratrip.in — holiday package

Address:Pune, Maharashtra, 411017

I opted for andaman package from yatra in march'2018

Initially package stated and what actually happened

Expected : non-stop flight from mumbai to andaman
Actual: 1 stop flight provided from mumbai to andaman via. Chennai

Issue: go air cancelled these flight and as i understand this is happening since long still yatra continued with go air airlines.
They should opt from more reliable airline. This actually made my family suffered unnecessarily as we are travelling with kid.

Expected: xylo or similar suv to be shared with one more family only
Actual: tempo traveller shared amog 6 more couple
Issue: always kept on waiting for rest of the couple to get in to move for any destination, which is very irritating,
Even after requesting no one addressed this issue

Expected: complete ac transportation
Actual: provided non-ac vehicle in havelock island.
Issue: it is getting too hot in the tempo traveller always which spoiled the mood pf vacation. Driver's behaviour is extremely bad with all o[censored]s.

Expected: crusie from prot blair to havelock island should be gold mckruzz
Actual:crusie provided to us norma mckruzz and make us wait extra time on port.

Over all yatra not orgainzed this trip properly. Messed it many places. Also, not bother to inform that only airtel and vodafone provider service available.
All yatra advisor available in andaman is of no help.

Extremely bad experience with yatra, i would like to get my money refunded asap,
Customer service is damn poor.
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May 14, 2018
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Meenali,

We regret for the inconvenience caused to you!

We would request you to kindly share the Yatra booking reference number to enable us to assist you.

Regards
Yatra Care
Verified Support
Apr 06, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Meenali,

Greetings from Yatra.com!

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care
Verified Support
Apr 10, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Meenali,

Greetings from Yatra.com!

We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care
Verified Support
Apr 13, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Meenali,

Greetings from Yatra.com!

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards
Yatra Care
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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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