[Resolved] Yatra Online / Yatratrip.in — Holiday package from yatra | |||||
A totally third grade, lousy service from both Yatra and Sai Holidays. Both are fraud organisations and are experts in cheating their customers. I am now going to take it to the consumer court and will put up a blog educating other innocent customers to be very careful of both these organisations.. Happy to discuss on the loss I incurred and the amount of dissatisfaction with both these fraud companies.. Because of Yatra and Sai Holidays i incurred a loss of 2000 INR in Srinagar, 6000 INR in Sonmarg and 2000 INR in Pahalgam. Was this information helpful? | |||||
Jun 10, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Apr 25, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Chetan, Greetings from Yatra.com! Thank you for contacting us and we regret the inconvenience caused to you. We would request you to kindly share your Yatra reference number with us and your experience in brief and we will take it further with the concerned team. Best Regards, Yatra Care Verified Support Apr 26, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Chetan, Greetings from Yatra.com! Booking Ref: YT20134134 We have forwarded your query to our concerned team and shall try to resolve it at the earliest. Request your patience in the interim. Best Regards, Yatra Care Verified Support May 03, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Chetan, Greetings from Yatra.com! Booking Ref: YT20134134 As we checked our team is in contact with you and trying their level best to resolve your query at the earliest. Request your patience in the interim. For any other assistance required please contact at[protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care Verified Support May 09, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Chetan, Greetings from Yatra.com! Booking Ref: YT20134134 We thank you for your exemplary patience. As we checked our team was in contact with you and has assisted you regarding your query. We hope that your concern has been resolved satisfactorily. We have taken up a serious note & feedback has been shared with the concerned team for further improvement. However, again we request that kindly treat this as an isolated case and rest assured you would never have this kind of experience in future. We shall certainly try our level best to provide you satisfactory services in future. Should you require any further assistance, please feel free to write us. Best Regards, Yatra Care | |||||
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Comments
I hope you will revert to me and also solve this issue and provide a stern message to both Yatra and its partner Sai Holidays to treat their customers with utmost respect and resolve their concerns if they have to grow in business..
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