[Resolved]  Yatra Online / Yatratrip.in — holiday package invoice not received ref no: yh4040933

Address:q 563 jalvayu vihar sector 30, Gurgaon, Haryana, 122001

I booked my holiday package via yatra.com on 13 mar 2018 for north eadt lachung valley, but i have not received tax invoice yet.

I never thought yatra can do this, but i am really surprised when no tax invoice shared to me and no intimation send once trip finished.
I hope you guys will send me my tax invoice soon.

I have reach out to you several times and no response till yet, please let me know when my complaint will get resolve, share eta

Please provide me it onmy email id [protected]@gmail.com
Mob no: [protected]
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Sep 9, 2019
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
Yatra Online / YatraTrip.in Customer Care's response
Dear Ravi,

Greeting from Yatra.com!

We regret the inconvenience. As checked we had received your request on 21st July 2019 regarding invoice and our team is working on it. If you had raised the same query in the past, Request to kindly share the details with us for us to take it further. Kindly allow us 48 Hrs to assist you.

Regards
Yatra Care
Verified Support
Jul 22, 2019
Yatra Online / YatraTrip.in Customer Care's response
Dear Ravi,

Greeting from Yatra.com!

As per records, the invoice has been shared with you on your registered email ID. Request you to kindly check.

Regards
Yatra Care
Jul 22, 2019
Updated by ravit11
I need holiday package bill... All not flight tickets that I already have..
Jul 23, 2019
Updated by ravit11
No update till yet how they resolved it... Without confirmation. I need my all travel invoices to claim LTA.

Please provide me it and after confirmation resolve it.. I never expect Yatra can do this for me..

Please update me ASAP
Aug 03, 2019
Updated by ravit11
Please reopn this request, they have resolved it without intimation and still I have not package breakup
Verified Support
Aug 07, 2019
Yatra Online / YatraTrip.in Customer Care's response
Dear Mr. Tomar,

Greeting from Yatra.com!

As checked our team was in contact with you and the same was discussed that separate invoice cannot be shared as it was a package booking. Hence consolidated invoice can be shared.

Regards
Yatra Care
Complaint comments 

Comments

Booking I'd[protected] for Allahabad to koderma train ticketfailed but AMT of RS 1557.82 dt 21/7/19 not refunded yet in Amazon pay.
Anupam Kamal
[protected]
[protected]@rediffmail.com
Yatra Online / YatraTrip.in Customer Care's response, Aug 7, 2019
Verified Support
Dear Anupam,

Greeting from Yatra.com!

We regret the inconvenience you faced. As checked refund of INR 1557.82 was processed from our end in your same mode of payment on 21st July 2019 in your same mode of payment Amazon Pay. Request you to kindly check.

Regards
Yatra Care

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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