[Resolved] Yatra Online / Yatratrip.in — Hotel bookings | |||||
Yatra.com, took money from my booking and said room is confirmed . And immediately they called back and said its Cancelled and my Money will be returned in 15 days. And its not at all a small amount. They never even try to help us by telling that since they could notget my preferred hotel, they will try to get in similar hotels. They just cancelled without even our consent. I will never suggest Yatra.com to anyone. Still now my money has reached me back. Was this information helpful? | |||||
May 19, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Apr 12, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Priyanka, Greetings from Yatra.com! Regret the inconvenience caused. We request you to please share your Yatra booking reference number and we will be happy to assist you. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com. Best Regards, Yatra Care | |||||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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