[Resolved] Yatra Online / Yatratrip.in — hotel not booked 12 hours prior to flight | |||
This is the level of professionalism of this site yatra.com.. I booked a package to dubai 3 months ago.. Yesterday they told me hotel was not booked.. So they shifted to a lower standard hotel.. 12 hours prior till now no confirmation of the hotel is there.. My flight flies tomorrow morning.. We have paid them full payment 2 lakhs.. This is yatra.com.. Never ever use this company.. Not trustworthy Was this information helpful? | |||
Mar 10, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. | |||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Cancelled on 2 Dec 2017
Promised return in 15-20
Working days but only received partial refund till now that too after much efforts
Thank you for your patience!
Would like to inform you that as we have checked your complete refund has been processed from our end on 19th Jan'18. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.
Thanks
Yatra Care