[Resolved]  Yatra Online / Yatratrip.in — Lost my Purse

Address:Jodhpur, Rajasthan
Website:yatra.com

Sir,
I have Traveled from Jet Airways Flight No. 9W-412 ( From Mumbai to Jodhpur), PNR No.HVQYPD on dated 03.07.17.

It is surprising that during traveling my purse lost (From the Luggage which was handed over to airport authority )

When we checked at Jodhpur purse was not in bag after reached at home.

For needful & Prompt action pl.
R S Purohit
[protected]
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Aug 18, 2017
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Jul 08, 2017
Updated by purohitrs
Sir,
I have Traveled from Jet Airways Flight No. 9W-412 ( From Mumbai to Jodhpur), PNR No.HVQYPD on dated 03.07.17.

It is surprising that during traveling my purse lost (From the Luggage which was handed over to airport authority )

When we checked at Jodhpur purse was not in bag after reached at home.

For needful & Prompt action pl.
R S Purohit
[protected]
Verified Support
Jul 08, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Mr Purohit,

We are sorry to know about your grievance, we do understand your concern; however, we would not be able help you much on this complaint. Request you to kindly get in touch with the concerned Airline.

Best Regards
Yata Care.
Complaint comments 

Comments

I tried to book a ticket from Mumbai to Delhi on 06th July for a travel date of 25th July, (ref. No:[protected] now upon checking it says booking failed, no numbers are provided for customer help line, pls. Help me get my refund.
Yatra Online / YatraTrip.in Customer Care's response, Jul 12, 2017
Verified Support
Dear Customer,

We would want to inform you that your booking is not confirmed and we have processed full refund of Rs.2651.00 against Yatra Reference Number -: 0607716147085. In case of refund to bank account/credit card, yatra takes 24 Hrs to process your refund. Further the private sector bank may take 2 to 3 working days and public sector bank may take up to 7 working days for the refund to reflect in your account. Should you require any further assistance, please call us on 955 5800 800 / 1860 5000 500 or alternatively write on support@yatra.com

Regards,
Yatra Care !

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    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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