[Resolved] Yatra Online / Yatratrip.in — money deducted from bank account but haven't received any confirmation | |
I tried to book a room at sun-n-sand, shirdi, after all the process amount got deducted from my account but not got any confirmation from yatra. I got a text message from bank as shown below: Dear customer, purchase of inr 4, 154.00 was spent using debit card of account xx3046 on 06-feb-18. Info: vin*yatra onlin Now i am unable to contact yatra as i don't have any booking id. Please kindly look into this matter. Was this information helpful? | |
Mar 20, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Feb 06, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greeting from Yatra.com! We regret the inconvenience cause to you. Request to kindly share your register mail ID for us to assist you. Regards Yatra Care. Verified Support Feb 10, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greeting from Yatra.com! We regret the inconvenience cause to you. Request to kindly share your register mail ID for us to assist you. Regards Yatra Care. Verified Support Feb 13, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greeting from Yatra.com! We regret the inconvenience cause to you. Request to kindly share your register mail ID for us to assist you. Regards Yatra Care. Verified Support Feb 15, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greeting from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards, Yatra Care | |
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Transaction I'd: [protected]
Reference number[protected]
Name: himani reddy
Greeting from Yatra.com!
We would want to inform you that refund of INR 223.00 was processed from our end on 9th Jan 2018. As per our records our team has shared refund reference number on 7th Feb 2018 on your register mail ID, Request to kindly check with your bank refund refund. In-case bank deny for the refund, Kindly share a written document from bank for us to take it further.
Best Regards
Yatra Care