[Resolved] Yatra Online / Yatratrip.in — money taken out of account ..no flight booking done

Arjunthaware

Address:

Tathagat, CHS, room 502, sector 9, Vashi,, Mumbai City, Maharashtra, 400703

On 21/03/2020 for flight booking nagpur to bombay was tried on yatra.com and money was taken out of my account, no booking, no sms, no emails received. Even after 7 days money not refunded. No customer service, no chats, no call center.
After contacting icici bank they said.. Money has been processed by yatra and no refunds were given.

Yatra has been veri irresponsible and fraudulent. I wish get my rs 4112 which has been taken by yatra for no reason..

Was this information helpful?

No (0)

Yes (0)

Aug 7, 2021

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Apr 01, 2020

Updated by Arjunthaware This was the sms recieved for the transaction done with the UPI id... No booking reference number nothing was received from yatra.
The fraud company doesn't even have call center or emergency services number for customers like to reach them...

Verified Support

May 02, 2020

Yatra Online / YatraTrip.in Customer Care's response Dear Customer,

Greetings from Yatra.com!

This is with reference to your complaint regarding the payment deduction.

We apologize for the inconvenience caused to you. Request you to kindly share your registered email ID & contact number with us which you have used at the time of payment. We will check the details and get back to you.

Regards,
Yatra Care