[Resolved] Yatra Online / Yatratrip.in — no information or update about flight cancellation | |
Booking reference: yh3884228 Booked honeymoon starting from 10th march. Worst thing is start was hell... Goair flight of 4.05 am was cancelled and no information was provided from yatra. Along with other two couple, all we six persons were forced to wait from 2.00am to next flight, which we afterwards get info from airport authorities and not from yatra, till 6.00 am. Expense of 6 persons for snacks and other around rs. 350 per person i. E, 2100. Afterwards, while coming back, again same issue, no information about flight cancellation. I had booked my corresponding flight from mumbai to vadodara but i can not catch up that, Cancellation charges for that: rs. 10, 500/- Again after leaving air port, we need to find a new mean of transportation to reach vadodara. Cost: rs. 1200/- per person i. E, 7600/- Again same cost of food and which i would have never incurred if found flight of vadodara. Expense of 6 persons for snacks and other around rs. 350 per person i. E, 2100. Plus: Dinner of six persons rs. 2700/- I have wasted my total rs. 25000/- and what we suffered is our bonus. And thats not all. At andaman, our hotel check out time is 8.00 am while our next vehicle, can it be flight or cruse, always starts around 11.00 am. So need to find a place during all this period. Was this information helpful? | |
Apr 18, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 17, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Regret the inconvenience caused, we are having this checked with our concern team and would update you with the details. Kind request for your patience in the interim. Regards, Yatra Care! Verified Support Mar 18, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Nikunj, Thank you for your patience! We would like to inform you that as we have checked, our team was in contact with you regarding your query. Hope your query has been resolved now. Hence, we are changing the status of this query to resolved. For any further assistance feel free to connect with us. Thanks Yatra Care | |
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