[Resolved]  Yatra Online / Yatratrip.in — non furnishing of expenditure detail

Website:www.yatra.com

We had booked a trip to sikkim through yatra portal (Ref no: yh3369903). We have been given a consolidated bill including hotel & logistics. We are asking yatra to give us detail of our travelling cost so that ltc benefit can be claimed but yatra has declined. Inspite of repeated requests they are not furnishing the information. They refuse to accept this basic rule of income tax.
The trip was also not as comfortable as one would have anticipated for shelling higher amount. Their lack of cooperation at every step has made the experience even worse.
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Aug 30, 2017
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2017
Yatra Online / YatraTrip.in Customer Care's response
Dear Kamini,

Greetings from Yatra.com!

Thank you for contacting us. We understand your concern; however, please understand the cost which we have shared with you was for entire package. The services were combined and price segregation will not be possible at our end.

Regards,
Yatra Care
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