[Resolved] Yatra Online / Yatratrip.in — Non refund o[censored]nused ticket of Go Air G8 640 from New Delhi to Mumbai | |||
I had booked tickets to Mumbai-Delhi Return Ticket. Booking Reference Number[protected]. I travelled from Mumbai on 20/03/2017 but due to Supreme Court matter continued I could not use the Ticket from Delhi -Mumbai on 21/03/2017. Information of the same was given to Go Air Counters at the Delhi Airport.The ticket was booked on line by using Credit Card. The amount may please be refunded to my account . Kindly refund the amount o[censored]n used ticket of Go Air having PNR YQ4CQL Was this information helpful? | |||
May 1, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Mar 25, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Prakash, Greetings from Yatra.com! Regret the inconvenience caused. We have contacted the airline and they denied for the full refund as you were no show from DEL-BOM. Please advise if refund needs to be initiated after deducted the no show charges or you can contact the airline for full refund approval. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com. Best Regards, Yatra Care Verified Support Mar 28, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Aditya, Greetings from Yatra.com! We sincerely apologize for the inconvenience caused to you. We would like to inform that spicejet is a low cost carrier flight and airline directly inform the customer in case of schedule change. We have contacted the airline and as per them, they sent twice (25 Feb and 18 Mar) on your registered email address that flight has been preponed. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com. Best Regards, Yatra Care | |||
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SpiceJet Booking PNR Z55TFI: 19 Mar 2017 Delhi-Bengaluru for MR. SINGH
Due to which flight was missed and I have to rebook my flight.
1) original ticket was sent on email and phone why did I haven't received notification on registered email id.
Greetings from Yatra.com!
We regret the inconvenience. We are checking the details kindly allow us some time.
Best Regards,
Yatra Care