[Resolved] Yatra Online / Yatratrip.in — Not refunding the amonut and not responding properly | |||||
Flight ticket booked on 25nov was cancelled by trujet airline and they have transferred the amount .But the yatra not refunding ny amount. 1st customer care attend my call and now they are not attending the call also. I need my amonut.Yatra is cheating.Here onwards I wiil not use yatra for booking tickets and will refer my friends and colleagues also not to book through, they are fraudulent, irresponsible cheating website Was this information helpful? | |||||
Jan 7, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Dec 07, 2016 Yatra Online / YatraTrip.in Customer Care's response Dear Elampoorani, Greetings from Yatra.com! Regret the inconvenience caused. We request you to please share your Yatra booking reference number and we will be happy to assist you. Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com Best Regards, Yatra Care | |||||
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Greetings from Yatra.com!
Regret the inconvenience caused. Would like to inform that T&C'S are fixed and we would not be able to do any modifications on the same. For complete information, request you to please visit on the following link: http://www.yatra.com/online/ecash-faq.
Should you have any further queries, please contact us at 955 5800 800 or write to us at support@yatra.com and we would be happy to assist.
Thanks,
Yatra Care