[Resolved] Yatra Online / Yatratrip.in — on hotel reservations

Thanoj Kumar

from Latur, Maharashtra

Address:	Hyderabad, Andhra Pradesh, 500089
Website:	Yatra.com

I had very bad and worst experience with yatra trip advisory, we planned for trip to koh samui island in thailand and clearly asked to book for 3/4 star hotel and they have booked me a service apartment saying it is 3 star hotel with 4.2 rating which is far from the city had very had bad experience with property, when ask the person about the same he says that i can’t go and check the property you need to google it before confirming

Was this information helpful?

No (0)

Yes (0)

Jul 21, 2018

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Jun 14, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Kumar,

Regret the inconvenience you have gone through.

Request to kindly share your Yatra booking number for us to assist you.

Thanks, Yatra Care.

Verified Support

Jun 16, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Thanoj,

Greetings from Yatra.com!

We hereby would like to remind you to DM us the required details. This will enable us to assist you in resolving your concerns.

Regards
Yatra Care

Verified Support

Jun 20, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Kumar,

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards,
Yatra Care