[Resolved] Yatra Online / Yatratrip.in — payment done and ticket not booked on mobile app of yatra.com | |||||
Your a/c no. *0374 is debited for rs. 431.00 on[protected]:58 and credited to a/c no. *0890 (Upi ref no[protected]. Amount deducted but no ticket booked on android mobile app of "yatra.com" Date of deduction[protected] Time of debit - 17:58 Upi ref no[protected] Payment was done [protected]@eazypay. [protected]@gmail.com Mobile no - [protected] Was this information helpful? | |||||
Jan 8, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Dec 05, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Adnan, Greetings from Yatra.com! We regret the inconvenience caused we would like to inform you that the booking could not be confirmed and the refund has been processed from our end on 04 Dec 2017 for INR 431.00. In case the payment has been made form a private sector bank the refund will take 2-3 business days and for public sector banks the refund might take up to 7 working days. Best Regards, Yatra Care | |||||
 2 Comments | |||||
Comments
I have booked a train tickect from yatra, now i want to cancel the same beacuse it was not confirmed and i have not travelled also. The details of my booking are PNR No: [protected], Transaction ID[protected], Date of Boarding 12 jan 17 at 21:25, Yatra Ref No:[protected] Plz cancel my booking and refund the amount in my account.
Yatra Online / YatraTrip.in Customer Care's response, Dec 26, 2017
Verified Support
Yatra Online / YatraTrip.in Customer Care's response, Jan 3, 2018
Verified Support
Yatra Online / YatraTrip.in Customer Care's response, Jan 10, 2018
Verified Support
Dear Customer,
Thank you for contacting us at Yatra.com !
We would want to inform you that we have processed the refund of Rs. 449.66 against Yatra Reference Number -: 211173591547 on 27 NOV 2017. In case of refund to bank account/credit card, yatra takes 24 Hrs to process your refund. Further the private sector bank may take 2 to 3 working days and public sector bank may take up to 7 working days for the refund to reflect in your account.
We hope this helps resolve your concerns. Should you require any further assistance, please call us on 955 5800 800 / 1860 5000 500 For holidays please call on 18602002323.
Best Regards,
Yatra Care !
Thank you for contacting us at Yatra.com !
We would want to inform you that we have processed the refund of Rs. 449.66 against Yatra Reference Number -: 211173591547 on 27 NOV 2017. In case of refund to bank account/credit card, yatra takes 24 Hrs to process your refund. Further the private sector bank may take 2 to 3 working days and public sector bank may take up to 7 working days for the refund to reflect in your account.
We hope this helps resolve your concerns. Should you require any further assistance, please call us on 955 5800 800 / 1860 5000 500 For holidays please call on 18602002323.
Best Regards,
Yatra Care !
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REGARDS
ADNAN AKHTAR
Greeting from Yatra.com!
We would want to inform you that refund was done on 4th Dec 2017. Please note Saturday and Sunday are not consider as working days, Request to kindly wait for some more time.
Thanks
Yatra Care