[Resolved] Yatra Online / Yatratrip.in — pricing and pathetic customer service did not allow me to book a package missed my trip | |||||
I tried to book package on yatra application. While booking it was not allowing me to book and always get an pop up window asking my contact details to be submitted. After few days get a reply from advisor from yarta who quoted a price much higher and behaved very rudely on call. Asking for floor supervisor.. The floor supervisor was oversmart and quoted more amount then advisor on same call.. Further tried to escalte this an had not got any reply.. Meanwhile tried to book package from other company and again got call from yatra promising that they will resolve and beat the price of competitor. Waiting for which i lost the package from other company.. And even yatra agents even a product manager tried to make fun of this Was this information helpful? | |||||
Nov 22, 2017 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Oct 22, 2017 Yatra Online / YatraTrip.in Customer Care's response Dear Manish, Greeting from Yatra.com! As per our records our team was in contact with you over the call and through mails and requested to shared the pricing of the competitor in PDF. Hence no details was shared. Kindly share the requested details for our team to check the current costing availability. Best Regards Yatra Care | |||||
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+91 95 5580 0800 [Customer Support]
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+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
Why dont to listen the call recording from your advisor name kanika