[Resolved] Yatra Online / Yatratrip.in — refund for cancelled cab booking ref[protected] | |
I had booked a cab for a trip from bangalore to mysore on 18th october with booking reference no.[protected]. The third party was wiwigo who was supposed to provide the cab but instead they have cancelled the service. I have paid an initial amount of 879 which is supposed to be refunded on the same day as the service was cancelled by wiwigo. Now i have tried to contact yatra and wiwigo multiple times but nothing is fruitful. Wiwigo finally said to each out to yatra. I have dropped mails to [protected]@yatra.com. Please refer to complaint no. Ya:15240664. But even after this i have not got proper response. Please resolve this issue and process my refund. Was this information helpful? | |
Dec 13, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Nov 01, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Surya, Greetings from Yatra.com! We sincerely regret for the inconvenience you have faced. We have requested WIWIGO team to confirm the refund status. Kindly bear with us, we will update the status. Regards, Yatra Care Verified Support Nov 11, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Thanks for your patience! We would want to inform you that we have processed the refund of Rs. 872.00 against Yatra Reference Number -:[protected] on 10 NOV 2018. In case of refund to bank account/credit card, yatra takes 24 Hrs to process your refund. Further the private sector bank may take 2 to 3 working days and public sector bank may take up to 7 working days for the refund to reflect in your account. We hope this helps resolve your concerns. Should you require any further assistance, feel free to write us back. Best Regards, Yatra Care ! | |
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+91 95 5580 0800 [Customer Support]
+91 12 4437 5353
+91 12 4437 5318
1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
i have complained that we have booked from ahd to mumbai dated
25/10/2018 ref.no.[protected]-[protected].seat no.13, 23-2
but this is not mumbai booking bus talked with bus operator.
give my refund as sson as possible.
Pritesh Rathod
a/c : [protected]
ifsc:KKBK0000838
kotak mahindra bank
naranpura branch
Greeting from Yatra.com!
We tired to contact you on your register number to understand your query but failed to connect as number went answered. Request to kindly share your alternate number and preferred time to connect for us to assist you.
Regards
Yatra Care.