[Resolved]  Yatra Online / Yatratrip.in — refund for international package booking

Address:dehradun, Dehradun, Uttarakhand, 248171

Dear sir

I have transfer the 4, 00, 000/- inr vide utr no alla[protected] from allahabad bank from account no [protected] for book the international holiday package.


But till date i did not get my package or refund.

Kindly process the my refund in week otherwise i will go consumer court because i have mentally tension because company did not give any response.

Thanks
Atul jain
Mobile no [protected]
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Jan 24, 2020
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Dec 23, 2019
Updated by Atul Jain11
Dear Sir

I have transfer the 4, 00, 000/- INR vide UTR NO ALLA[protected] from Allahabad bank from account no [protected] for book yhe international holiday package.


But till date i did not get my package or refund.

Kindly process the my refund in week otherwise i will go consumer court because i have mentally tension because company did not give any response.

Thanks
Atul Jain
Mobile no [protected]
Verified Support
Dec 23, 2019
Yatra Online / YatraTrip.in Customer Care's response
Dear Atul,

Greeting from Yatra.com!

We regret the inconvenience you have gone through. Request you to kindly share your Yatra booking reference number, registered email ID and complete email conversation at [protected]@yatra.com for us to check and to enable us to assist you.

Regards
Yatra Care
Verified Support
Dec 24, 2019
Yatra Online / YatraTrip.in Customer Care's response
Dear Atul,

We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us.

Warm Regards,
Yatra Care
Complaint comments 

Comments

Yatra denied for services mentioned in itinerary for water sports activities and hotel transfer to dinner after taking money and everything is in calls records and mail and even the manager is not helping.
Yatra is cheating customers by refusing services after taking money .
Rahul
[protected]
Ref YH5439512
Yatra Online / YatraTrip.in Customer Care's response, Jan 6, 2020
Verified Support
Dear Rahul,

Greetings from Yatra.com!

We tried calling you on the above shared number but the same was switched off or not reachable. As per records team was in contact with you and updated booking confirmations were shared with you, kind request to share your local or available contact number for us to connect with you and resolve your issue "if any" on trip itself.

Regards,
Yatra Care !
I have booked a ticket from ASANSOL -PERAMBUR ON 16/12/2019 at 15:02 but amount got deducted from my UCO Bank account and the ticket is. Not booked.kindly do the needful ASAP

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    Yatra Online / YatraTrip.in Phone
    +91 95 5580 0800 [Customer Support]
    +91 12 4437 5353
    +91 12 4437 5318
    Yatra Online / YatraTrip.in Address
    1101, 11th Floor, Tower B, Unitech Cyber Park, Sector -39, Gurgaon, Haryana, India - 122001
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