[Resolved] Yatra Online / Yatratrip.in — refund for unbooked tickets | |
I was trying to book tickets from ranchi to mumbai. However after i going through payment page the website got stuck and the amount got deducted but i didn't receive the tickets. The customer care first said there was no booking. Then said that amount will be refunded but then sends mail saying that payment did not materialize hence no refund with us. Booking id[protected] Was this information helpful? | |
Jul 7, 2019 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jun 02, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Ayush, Greetings from Yatra.com! We regret the inconvenience you have faced. We have checked the payment status at our end, the payment has not been received of INR 9241.00 under Yatra reference number[protected]. Your Bank should auto reverse the amount within 5-7 working days. Would request you to kindly connect with your Bank for further details. Please feel free to connect with us again if required. Regards, Yatra Care | |
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