Yatra Online / Yatratrip.in — refund of cancelled air tickets | |||
Air tickets with jet airways booked in the month of april have not been refunded by yatra. The airline jet airways has already confirmed cancellation of the flight and has also confirmed full refund. I do not understand why yatra is taking so long to process the refund!! It is now 5 months past the flight date and it is sufficient time for you to get the required confirmation. I have attached the mail from jet airways for your reference. Booking code: hjugts Booking reference number yt35454428 Was this information helpful? | |||
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Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Aug 21, 2019 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings, from Yatra.com! This is concerning your complaint regarding the jet airways refund under the reference number YT35454428. We would like to inform you that your ticket status is already exchanged. Since the ticket status is exchanged so our team taking follow up with airlines to get a confirmation from them. However, the confirmation is still awaited from their end. As soon as we received an update, We will connect and update you accordingly. We seek your understanding and support. Regards, Yatra Care | |||
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