[Resolved] Yatra Online / Yatratrip.in — refund of cancelled flight ticket

[Resolved] Yatra Online / Yatratrip.in — refund of cancelled flight ticket

M malaghanp from Chennai, Tamil Nadu

Due to medical emergency had cancelled flight through airline because yatra straight up said cannot be cancelled. Airlines after verifying documentation have refunded money in form of check to yatra (Travel agency) since i had used yatra to book tickets. Now yatra is not refunding the same. Every single time i call yatra, representatives make different reasons. I am fed up with the service and never would recommend using them. I am almost in verge of disputing transaction with my credit card company. Was this information helpful? No (0) Yes (0)
Mar 17, 2018 Complaint marked as Resolved Yatra Online / YatraTrip.in customer support has been notified about the posted complaint. Verified Support Jan 16, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! We are sorry for the inconvenience you have gone through. Kindly share your booking reference number to understand the issue and help you with a resolution. Regards, Yatra Care Verified Support Jan 23, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! We hereby would like to remind you to share the required details. This will enable us to assist you in resolving your concerns. Regards Yatra Care Verified Support Jan 26, 2018 Yatra Online / YatraTrip.in Customer Care's response Dear Customer, Greetings from Yatra.com! We are changing the status of this post to “Resolved” as we have not received any response from your end. For any further queries please feel free to connect with us. Warm Regards Yatra Care
Add a Comment	Share
Submit Close