[Resolved] Yatra Online / Yatratrip.in — refund of ticket charges

vasantsangale

from Mumbai, Maharashtra

Address:

Ahmednagar, Maharashtra

Hello yatra

Its a bad experience for me to make a online booking with your company. I wanted a ticket from ahmednagar to nagpur and the cost showed was 808.00 for 1 passenger and i made the payment but finally i got a message saying the ticket has not booked and i got message for debit of rs. 808.00. Now i want a complete refund. Till date i have'nt recieved any refund credit.
* ref. No.[protected]

The refund reference number (Arn/rrn) for this transaction is [protected]

Please send me a confirmation mail that my refund has been done

Thanks

Vasant k sangale
[protected]

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Sep 8, 2018

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2018

Yatra Online / YatraTrip.in Customer Care's response Dear Vasant,

Greeting from Yatra.com!

We regret the inconvenience caused to you. We would like to inform you that refund of INR 808.00 was processed from our end on 1st Aug 2018 in your same mode of payment and refund details was also shared with yo on your register email ID. We would request you to contact the grievance cell of your bank. In case bank deny for refund, Request to kindly share bank written document's for us to take it further.

Thanks
Yatra Care.