[Resolved]  Yatra Online / Yatratrip.in — refund or cancellation

Address:Mumbai City, Maharashtra, 400092
Website:Yatra.com

I did my booking from manglore to mumbai on 5th april 2018. However, when i received my ticket after booking the date mentioned was 16th march

Booking reference number[protected]
Airline pnr byrfut

Soon after booking i had called customer care of yatra.com to resolve the issue where i was asked to either reschedule or cancel my ticket whose fare is equivalent to ticket fare.

Please help to get the issue resolved as i feel it is unfair to pay additional approx. 2000/-
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Apr 6, 2018
Complaint marked as Resolved 
Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.
Verified Support
Mar 06, 2018
Yatra Online / YatraTrip.in Customer Care's response
Dear Radhika,

Greeting from Yatra.com!

We have checked the reservation history and the booking was confirmed as per your search on the website and cancellation or rescheduling charges will be applicable as per the fare rule. In case you have faced any technical error on the website kindly share something which can prove that there was a technical error so that we can take it further with our technical team.

Best Regards
Yatra Care
Complaint comments 

Comments

Dear Team,

Thanks for resolving the issue within 24 hours of complaint filed. Appreciate your quick response.

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