[Resolved] Yatra Online / Yatratrip.in — Refund pending since 2 months now

[email protected]

from Bengaluru, Karnataka

Address:	560095
Website:	Yatra.com

Hello,

This is regarding my holiday trip to dubai through yatra.com.

Below are the booking reference nos.

Yh3140176 and yh2786796

I have paid two thousand rupees more than the actual amount as the quotation from yatra.com was wrong. Later i found it and asked them for refund. Almost 2 months are passed now but still the money is not refunded to my account.

Regards,
Pilot ghosh

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May 15, 2017

Complaint marked as Resolved

Yatra Online / YatraTrip.in customer support has been notified about the posted complaint.

Verified Support

Apr 14, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Ghosh,

Greetings from Yatra.com!

Regret the inconvenience caused. We are looking into your query and our team would respond at the earliest. Request your patience in the interim.

Should you require any further assistance, please call us on[protected] /[protected]. For holidays please call on [protected]. Alternatively, write on [protected]@yatra.com.

Best Regards,
Yatra Care

Verified Support

Aug 24, 2017

Yatra Online / YatraTrip.in Customer Care's response Dear Mr. Ghosh,

Greetings from Yatra.com! We regret the delay.

Your refund of INR 2000.00 has been processed from our end on 24th aug. If payment has been made from a private bank, it will reflect in the same account within 2 to 3 working days and if payment has been made from public sector bank, it will take up to 7 working days for the credit to reflect in your account.

Thanks,

Yatra Care