[Resolved]  Yatra Online / Yatratrip.in — suddenly yatra.com deny to provide my booked hotel and ask to cancel and refund.

Address:	122002
Website:	www.yatra.com

Be aware before booking your vacation on yatra.com. Yatra it self is calming that what ever the information is showing in site about hotel is not correct.

I booked a hotel at bolpur for family vacation on 19th july at yatra.com and the same days i got confirmation of my booking. After getting confirmation i plan my leave and schedule my train ticket. But suddenly on 21st july one representative name "aditi dalvi" call me and said that this hotel no more available.

When i ask her how it is possible. When i booked this hotel it was available and thats why it is booked and after two day you are saying that it is already booked.

She said that the information on yatra.com was not correct,

It is hotel fault because they did not update the status in yatra. After listening this unethical clause i ask her to provide a alternet accommodation on same place but she said that they only refund the money and i need to search it again in yatra which is already a full of incorrect information about hotel. She also ask my confirmation about the cancellation and is clearly said that either i need compensation or alternet solution. After few minute i get a mail and she mention that she trying to talk with me but i am not available so she is sending mail. Again a false claim.

I booked this hotel by depending on yatra.com information provided at site. Now yatra it self is saying the information was wrong. Due to their fault now my family vacation became uncertain.

Those are reading this post please be careful before book any hotel at yatra. Be cause yatra can spoil you vacation.